Success Stories

“I conservatively estimate that Workflow’s process saved us at least one full time equivalent a year in decreased work order turn around time and lost productivity, not to mention the value of happier employees. We also expect that there will be a reduction in our inventory as a result of this process which will save us additional dollars...we will conservatively realize $100,000 in savings or more. The payback is well worth the investment.” Tim Hissong, CEO, Brethren Retirement Community

Case Study – Customer Satisfaction (pdf)
Case Study - Communications (pdf)

“The visual picture of all the process maps together caused a new level of energy by folks in key leadership positions to move forward and identify process leaders who would ensure that necessary improvements were being redesigned and implemented.  In the six years I have been here, no other assessment and improvement strategy garnished as much support and attention for change.” Dr. Jan Donley, Director Organizational Effectiveness, Cincinnati State Technical and Community College

Case Study – Self Assessment and Improvement (pdf)

“The workflow mapping and analysis provided the entire company with a better understanding of our processes -- from management to the staff on the shop floor. It helped us to uncover barriers to performance that we had not seen before, and provided us with a “roadmap” to implement process improvement…I would feel confident in recommending you to any of my colleagues that have organizational or operational issues. You have certainly paid for your fees many times over.” Mike Ellison, CEO, Ellison Surface Technologies