IDEAS

Workflow Dynamics' exclusive IDEAS® methodology was developed over the course of eight years with over 100 years of cumulative expertise. IDEAS® is a unique blend of Lean, Total Quality Management, Six Sigma and Baldrige systems. Lean eliminates waste, TQM ensures a customer-based quality focus, Six Sigma contributes the discipline and Baldrige provides a wholistic view of performance.

This blend of expertise and systems known as IDEAS®, allows us to address complex back and front office business processes, identify waste, bottlenecks, mistakes, multiple handoffs and organizational misalignment all of which interferes with the efficiency of work and the effectiveness of the workforce.

IDEAS® is a five step process – Inspect, Design, Evolve, Act and Sustain – that provides a systematic, problem solving approach to improving workflow efficiency within a quality framework, through the examination of the whole system.

IDEAS® can help you manage your business process “inventory” the same as any other asset in a predictable and structured way by combining these four objectives:

• a systematic and organized method for gaining insight into the business
• integrating several analyses and best practices into one
• a framework to design a new way of working, put changes into action and manage change
• the ability to continually view, tweak, nudge, and measure business processes, in order to optimize efficiencies, sustain improvement, and continue to grow.